Modification History
Not Applicable
Unit Descriptor
Unit descriptor |
This unit defines the competency required to correctly operate word processing applications and perform basic operations including the creation and formatting of documents, creating tables, printing labels and mail merge. The following units are linked and form an appropriate cluster:
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication. |
Application of the Unit
Application of the unit |
Licensing/Regulatory Information
Refer to Unit Descriptor
Pre-Requisites
Prerequisite units |
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Employability Skills Information
Employability skills |
This unit contains employability skills. |
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Create documents |
1.1. Open word processing application and create/open document and add data according to information requirements 1.2. Use document templates as required 1.3. Use simple formatting tools when creating the document 1.4. Save document to correct directory |
2. Customise basic settings to meet page layout conventions |
2.1. Adjust page layout to meet information requirements 2.2. Open and view different toolbars 2.3. Change font format to suit the purpose of the document 2.4. Change alignment and line spacing according to document information requirements 2.5. Modify margins to suit the purpose of the document 2.6. Open and switch between several documents |
3. Format document |
3.1. Use formatting features and styles as required 3.2. Highlight and copy text from another area in the document or from another active document 3.3. Insert headers and footers to incorporate all necessary data 3.4. Save document in another file format 3.5. Save and close document to disk |
4. Create tables |
4.1. Insert a standard table into a document 4.2. Change cells to meet information requirements 4.3. Insert and delete columns and rows as necessary 4.4. Use formatting tools according to style requirements |
5. Add images |
5.1. Insert appropriate images in a document and customise as necessary 5.2. Position and resize images to meet the document formatting needs |
6. Use mail merge |
6.1. Create simple mailing list in layout suitable for merging 6.2. Create or select another document for merging 6.3. Mail merge list with other document |
7. Print documents |
7.1. Preview document in print preview mode 7.2. Select basic print settings 7.3. Print document or part of the document from printer |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
This section describes the skills and knowledge required for this unit. |
Required skills |
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Required knowledge |
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Evidence Guide
EVIDENCE GUIDE |
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The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. |
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Overview of assessment |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
Evidence of the following is essential:
To demonstrate competency in this unit the person will require access to:
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Context of and specific resources for assessment |
Operating a word processing application is a core function for almost all businesses and is an essential skill. The breadth, depth and complexity of knowledge and skills in this competency would prepare a person to perform a defined range of activities many of which may be routine and predictable. Assessment must ensure
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Method of assessment |
The purpose of this unit is to define the standard of performance to be achieved in the workplace. In undertaking training and assessment activities related to this unit, consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs. Additional guidance on these and related matters is provided in ICA05 Section 1.
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Guidance information for assessment |
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
An individual demonstrating this competency would be able to:
Demonstration of these competencies would involve:
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Range Statement
RANGE STATEMENT |
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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
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Information requirements may include: |
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Formatting tools |
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Toolbars can contain: |
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Font format |
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Alignment may be: |
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Formatting features may include: |
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File format may include but is not limited to: |
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Disk may include but are not limited to: |
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Images may include but is not limited to: |
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Print settings may include: |
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Unit Sector(s)
Unit sector |
Use |
Co-requisite units
Co-requisite units |
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Competency field
Competency field |